Privacy policy

Last Updated: September 16, 2024

Bit Miracle has produced this privacy statement in order to demonstrate our commitment to respecting your privacy and personal information. The policy below outlines the information that we may collect and how we may use it.

1. General

This web site is maintained by Bit Miracle. Our office is located at Irkutskaya 1 - 73, Omsk, 644070, Russia. By accessing or using this website, you agree to the terms of the Privacy Policy, as outlined below. If you do not agree to these terms, please do not access or use this site.

For the purposes of this policy, Bit Miracle defines the term "Visitor" as an individual that visits any page of our website.

Bit Miracle defines the term "User" as an entity with which Bit Miracle has an established relationship when a Visitor uses its products, requests temporary license keys or contacting support team.

"Service" includes our website and Downloadable Products.

Any information stored by Bit Miracle is treated as confidential. All information is stored securely and is accessed by authorized personnel only. Bit Miracle implements and maintains appropriate technical, security and organisational measures to protect Personal Data against unauthorized or unlawful processing and use, and against accidental loss, destruction, damage, theft or disclosure.

2. Information we collect

Bit Miracle takes online security very seriously and is committed to protecting your privacy. In order to access some Bit Miracle services you will be asked to provide personal identification information ("Personal Information"). How, why and other information in regards to this is explained below.

In general, you may visit pages of Bit Miracle website without disclosing to us who you are and without revealing any Personal Information about yourself. However, without providing personal information you may not be able to try or purchase our products.

2.1. Collection of user data

When requesting a temporary license key you give consent to provide information such as name and email address. This information is used by Bit Miracle to identify you as a User and provide you with a temporary license key and information about how to use our products.

Bit Miracle does not use personal data in automated decision making and profiling and does not collect personal data from Visitors.

We do not collect sensitive information such as medical, health, racial, ethnic, political, religious, philosophic, union membership or sexual orientation information. If we are made aware that we have received such information, we will promptly proceed to its deletion.

2.2. Data access, correction, deletion, and opt out

Bit Miracle will not retain User data longer than it is necessary to fulfil the purposes for which it was collected or as required by applicable laws or regulations.

To the extent that you do provide us with Personal Information, Bit Miracle wishes to maintain it accurately and up-to-date. Where we collect Personal Information from you, our goal is to provide means of contacting Bit Miracle should you need to access, update or correct that Information.

You can contact us any time to:

  • Request access to information that Bit Miracle has about you
  • Correct any Information that Bit Miracle has about you
  • Delete information that Bit Miracle has about you

Contact us at support@bitmiracle.com and we will make reasonable efforts to promptly provide you with the information or assistance you need free of charge.

Further, if you notify us that such information is incorrect, or you wish to have such information removed, we will correct, amend, or delete your Personal Information as soon as practicable. Your personal data will be removed without the requirement to state a reason.

2.3. Our role

Bit Miracle processes Personal Data both as a Processor and as a Controller, as defined in the European Union's General Data Protection Regulation (Regulation (EU) 2016/679, hereinafter "GDPR").

Bit Miracle which you as a User entered in agreement with will be the Controller for User data, as outlined in the information above.

Bit Miracle should be considered only as a processor of Personal Information received from PayPro Global, the payment processor for Bit Miracle products.

2.4. Data transfer across borders

You should be aware, that if you choose to provide us with your Personal Information, we may transfer such information, within Bit Miracle or to Bit Miracle's third party service providers, across borders and from your country or jurisdiction to other countries or jurisdictions around the world, subject to the limitations of this Privacy Policy.

Personal data collected by Bit Miracle will be stored in secure hosting facilities provided by Google G Suite located in the US which is on the EU Commission's list of countries or territories providing adequate protection for the rights and freedoms of data subjects in connection with the processing of their personal data. G Suite is EU-U.S. Privacy Shield compliance certified and follows the relevant principles.

Bit Miracle strives to comply with all applicable laws around the globe that are designed to protect your privacy. Although legal requirements may vary from country to country, Bit Miracle intends to adhere to the principles set forth in this online Privacy Policy.

2.5. Compromise of personal Information

In the event that personal information is compromised as a breach of security, Bit Miracle will promptly notify its Users in compliance with applicable law.

2.6. Choice

You may choose whether or not to provide Personal Information to Bit Miracle. However, when you engage in certain activities on this site, such as requesting temporary license key or asking for help, Bit Miracle may require that you provide certain information about yourself by filling out and submitting an online form. It is entirely optional for you to engage in these activities. If you elect to engage in these activities, Bit Miracle may require that you provide certain personal information, such as your name and e-mail address, and other personal identifying information.

3. How we share your personal Information

  • Personally identifiable information
    Your personal information will not be leased, sold, rented or otherwise made available to any other third party except to the extent necessary to comply with applicable laws, police investigations, or in legal proceedings where such information is relevant. Be aware that any personally identifiable information you elect to make publicly available on our website, such as providing a testimonial, will be available to others and this privacy policy does not apply.
  • Non-personally identifiable information
    We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with third parties to help us understand the usage patterns for our website. Such data consist solely of non-personally identifiable information. Non-personally identifiable information may be stored indefinitely.
  • Instances where we are required to share your information
    Bit Miracle will disclose your information where required to do so by law, if subject to subpoena or other legal proceeding or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our terms or to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of Bit Miracle, our Users or others.
  • What happens in the event of a change of control
    We may buy or sell/divest/transfer the company (including any shares in the company), or any combination of its products, services, assets and/or businesses. Your information such as customer names and email addresses, and other User Information related to the Service may be among the items sold or otherwise transferred in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of the company. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
  • Testimonials
    We display personal testimonials (success stories) of satisfied customers on our Site in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at support@bitmiracle.com.

4. Cookies and other tracking technologies

When you visit Bit Miracle website, you may surf the site anonymously and access important information without revealing your identity. In order to analyze and improve our site, we use "cookies" to track your visit. A cookie is small amount of data that is transferred to your browser by a web server and can only be read by the server that gave it to you. "Cookies" cannot be executed as code or deliver viruses.

Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, therefore allowing you to decide whether or not to accept it. For some web pages cookies are not optional. Users choosing not to accept cookies will not be able to access such pages.

While Bit Miracle uses cookies to track your visits, and our web servers automatically log the IP/Internet address of your computer, this information does not identify you personally and you remain anonymous unless you have otherwise provided Bit Miracle with Personal Information.

Cookies are unique and allow us to carry out analytics and customization, among other similar things. Cookies can make your interactions faster and more secure.

5. Newsletters

From time to time, Bit Miracle will provide information to their customers in the form of electronic newsletters. When you subscribe to the Bit Miracle newsletter you will be added to our mailing list and will receive announcements and information about Bit Miracle and its ventures. The announcements and information will come from Bit Miracle, not from third parties. We may use third-party services to deliver newsletter to you. The newsletter will be emailed directly to the email address that you provide when you subscribe.

If you no longer wish to receive newsletters from us in the future, you can unsubscribe by clicking unsubscribe link in the newsletter.

6. Security

Wherever your Personal Information may be held by Bit Miracle or by a third party on Bit Miracle's behalf, reasonable and appropriate precautions, such as encryption, firewalls and like technologies, are and will be implemented to protect such Personal Information from loss, misuse, or unauthorized access.

7. Aggregate information

The website may track the total number of visitors to our website, the number of visitors to each page of our website, IP addresses, external web sites linked to, and we may analyze this data for trends and statistics, but such information will be maintained, used and disclosed in aggregate form only and it will not contain Personal Information. We may use such aggregate information to analyze trends, administer the website, track users' movement, and gather broad demographic information for aggregate use.

The website may provide links to other web sites or resources over which we have no control ("External Web Sites"). Such links do not constitute an endorsement by Bit Miracle of those External Web Sites. You acknowledge that Bit Miracle is providing these links to you only as a convenience, and further agree that Bit Miracle is not responsible for the content of such External Web Sites. Your use of External Web Sites is subject to the terms of use and privacy policies located on the linked to External Web Sites.

9. Children's privacy

Bit Miracle and its websites are not designed nor structured to attract children. Accordingly, we do not intend to collect Personal Information from anyone we know to be under 18 years of age. If we are made aware that information is or has been submitted by or collected from a child under the age of eighteen, we will promptly delete this information.

10. Data protection officer

Bit Miracle has a "Data Protection Officer" who is responsible for matters relating to privacy and data protection. This Data Protection officer can be reached by email: support@bitmiracle.com

By using this web site, you consent to the terms of our Privacy Policy and to Bit Miracle's processing of Personal Information for the purposes outlined above.

Should the Privacy Policy change, we will take reasonable steps to ensure that these changes are brought to your attention by posting all changes prominently on our web site for a reasonable period of time. If we make any changes, the "Last Updated" date at the top of this Privacy Policy will be revised accordingly.